Privacy Policy

At Himalaya Spa & Wellness, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or avail our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you book an appointment or contact us, we may collect:

• Full name
• Phone number
• Email address
• Gender (optional)
• Service preferences
• Appointment date & time

1.2 Automatically Collected Information

When you browse our website, certain information may be collected automatically:

• IP address
• Device type
• Browser type
• Pages visited
• Time spent on the website

1.3 Payment Information

If you make payments online (if applicable):

• Transaction details are processed securely through third-party payment providers
• We do not store your card or banking information

2. How We Use Your Information

We use the collected information to:

• Schedule and manage appointments
• Provide spa and wellness services
• Respond to your inquiries
• Send confirmations, reminders, or service alerts
• Improve website performance and customer experience
• Maintain records for internal and legal purposes
• Share promotional offers (only if you opt-in)

3. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share data only in the following cases:

• Service Providers: With trusted partners such as payment processors, booking tools, or IT service providers
• Legal Requirements: If required by law, court order, or government authority
• Business Operations: For record keeping, security, and maintenance

All third-party partners follow strict confidentiality practices.

4. Data Protection & Security

We implement strong security measures to protect your information from:

• Unauthorized access
• Loss or alteration
• Misuse or disclosure

Although we use the best practices, no system is 100% secure. We continuously review and update our security measures.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve user experience
• Analyze website performance
• Save your preferences

You can disable cookies in your browser settings; however, some features may not function properly.

6. Your Rights

You have the right to:

• Request access to your personal information
• Ask us to correct inaccurate or outdated information
• Opt-out of promotional messages
• Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at:
📩 himalayaspawellness@gmail.com

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Himalaya Spa & Wellness
📞 +91 83800 77731
📩 himalayaspawellness@gmail.com
📍 Plot No.100, Near NMC Office / Water Tank, Laxminagar, Nagpur – 440022