Terms & Conditions

Welcome to Himalaya Spa & Wellness. By accessing this website or booking any of our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. About Us

Himalaya Spa & Wellness provides wellness and spa services aimed at relaxation, rejuvenation, and overall wellbeing. All services are offered subject to availability and management discretion.

2. Use of Website

• This website is for general information and booking purposes only.
• You agree not to misuse the website or use it for any unlawful purpose.
• All content, images, and branding on this website belong to Himalaya Spa & Wellness and may not be copied or reused without permission.

3. Appointments & Bookings

• Advance booking is recommended to secure your preferred time and service.
• Appointment confirmation depends on therapist availability.
• Late arrivals may result in shortened service duration without a price reduction.

4. Cancellation & Rescheduling

• Appointments should be cancelled or rescheduled at least 24 hours in advance.
• Late cancellations or no-shows may attract cancellation charges.
• The spa reserves the right to reschedule or cancel appointments due to unforeseen circumstances.

5. Payments & Pricing

• All prices displayed on the website are subject to change without prior notice.
• Payments must be made in full before or immediately after the service.
• Promotional offers or packages are time-bound and cannot be combined unless stated otherwise.

6. Health & Medical Conditions

• Guests must inform therapists of any medical conditions, allergies, injuries, or pregnancy before treatment.
• Himalaya Spa & Wellness is not responsible for any issues arising from undisclosed health conditions.
• Our services are for relaxation and wellness only and do not replace medical treatment.

7. Guest Conduct

• Respectful behaviour toward staff and other guests is mandatory.
• Any inappropriate or offensive behaviour may result in immediate termination of service without a refund.
• The spa reserves the right to refuse service at its discretion.

8. Personal Belongings

• Himalaya Spa & Wellness is not responsible for loss or damage of personal belongings.
• Guests are advised to keep valuables safe at all times.

9. Privacy & Data Protection

• Personal information shared through the website or during booking is handled with care and confidentiality.
• For more details, please refer to our Privacy Policy.

10. Limitation of Liability

• While we strive to provide the best experience, Himalaya Spa & Wellness is not liable for any indirect or incidental damages arising from the use of our services or website.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be effective immediately upon being published on the website.

12. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Nagpur, Maharashtra.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Himalaya Spa & Wellness
📍 Plot No.100, Near NMC Office / Water Tank, Laxminagar, Nagpur – 440022
📞 +91 8380077731
📧 himalayaspawellness@gmail.com